Hi, I asked the forum administrator to look into this problem many months ago & I have heard nothing from him. It is extremely frustrating & I wish I could sort it for you but I don't have access to forum set up to sort this for you, sorry. I'm still waiting for Rob Hogarth to be removed as a moderator here (he traded in his ASX for an Outlander phev) & replaced by Colin Gregg. I asked months ago & it so damn frustrating. Moderators here only have "power" to delete posts & ban users.
This is why I ended up setting up a facebook group to run alongside this group as the moderators have full admin access to that.